About

North Idaho Collision Repair Center is local family-owned and operated by Steve and Carla Pulsifer.

“We are proud to call Bonners Ferry our home and even more proud to own and operate a business in the county. We recognize how difficult it can be to maneuver through an insurance claim and how disruptive it can be to not have your vehicle. Our goal is to get you back on the road quickly, safely, and satisfied.”​ ​

Come See Us

Steve and our staff bring a combined 5 decades of experience in auto collision repair, along with passion for the automotive industry, accountability, and a commitment to exceptional customer service.

Cockroach

Although our core focus is collision repair, we also recognize that sometimes you just need help with a miscellaneous auto-related repair. ​

We want to be able to help our community with simple things such as replacing bulbs and restoring headlamps; we’ve even straightened the cab on our favorite hometown crawler, Cockroach.

Stop by or call us to see how we can help.​

Frequently Asked Questions

In Idaho, you have the right to choose your repair shop, regardless of your insurance company’s recommendations.

Insurance companies may encourage you to use their DRP (Direct Repair Program) shops due to cost-saving agreements the two parties have in place, but the insurance company cannot mandate it. If you feel pressured, this is insurance steering, and it is illegal.

If you believe you’re being unfairly steered or coerced into using a DRP shop, reach out to the Idaho Department of Insurance’s Consumer Affairs section. They serve as a free, unbiased resource to help resolve disputes with insurance companies and provide guidance on insurance matters. You can:

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Our Commitment to Quality

North Idaho Collision Repair Center, LLC offers a limited lifetime warranty under the terms and conditions provided herein.
Warranty last revised September 2, 2025